Information on VAT declaration / VAT-free purchase / VAT-free delivery:

Delivery to persons residing within the European Union

You will receive an invoice showing the corresponding VAT rate of the country of delivery.

Delivery to private individuals residing outside the European Union
As an exporter liable for export to non-EU countries, we must provide proof of export in order to be able to deliver VAT-free or to be able to refund VAT already paid.

Option 1 - direct shipping to your home address: We deliver directly to your home address outside the EU. Our shipping document is sufficient to prove the export and we deliver VAT-free.

Please note that shipping may incur additional local costs as well as local taxes that you have to bear yourself and pay before or upon delivery. You can find out about the amount of these costs in advance from the local authorities; unfortunately we do not have any up-to-date information due to the large number of delivery countries. Also, for deliveries outside the EU from a value of 1000 euros, special customs and export regulations must be observed which can delay delivery and cause further costs at your expense. 

We recommend shipping with DHL EXPRESS to ensure secure customs processing and speedy delivery.

Option 2 - Delivery to an address in the EU - you export the goods: We deliver to a shipping address within the EU with the local VAT rate applicable there and you export the goods. Please make sure to give us your registered home address as the billing address.

Note: If the invoice address does not (or no longer) correspond to your home address, you will need a pre-filled "Export and recipient certificate for VAT purposes" for the export confirmation, which we will be happy to provide you with if required. Please send us an official document confirming your place of residence in advance.

Note: In order for us to refund the VAT, you as the buyer must provide us with proof that you have exported the goods from the EU.

Note: Local regulations make it impossible for us to give you binding procedures.

You must therefore check with the local authorities (customs) before exporting so that you can provide proof of export and we can refund the VAT. Subsequent export receipts are not possible.

Note: In many EU countries, it is sufficient to present the invoice received from us to customs at the border / airport when leaving the country, which will then be stamped with an export note and an official stamp. You then send us the original stamped invoice with a copy of your ID to prove the export. Please provide us with your payment details and we will refund the VAT to you shortly.

According to customer information, there are different procedures in some countries and customs no longer accept our invoice as a basis for export confirmation, but require a separate document in the national language which we must provide pre-filled and stamped. Please send us the required certificate - we will complete it and enclose it with your shipment. At your request, we can also prepare the "Export and recipient certificate for VAT purposes" and enclose it with the goods.

VAT-free delivery to companies with a VAT identification number
If you have a VAT identification number that can be used by us for invoicing and a company outside Germany, we can supply your company VAT-free. Please contact us if you have any questions on this topic.

Please note that shipping to non-EU countries may incur additional local costs as well as local taxes that you have to bear yourself and pay before or upon delivery. You can find out about the amount of these costs in advance from the local institutions; unfortunately, we do not have any up-to-date information due to the large number of delivery countries. Also, for deliveries outside the EU from a value of 1000 euros, special customs and export regulations must be observed which can delay delivery and cause further costs at your expense.